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Store Policy

Note: Store policy above and website information is subject to change anytime.

 

Terms & Conditions 

Payment Methods 

We accept Visa, Master Card, Discover, American Express, PayPal, money order. We also accept medical expense cards: FSA (Flexible Spending Account), HSA (Health Saving Account) for TENS and Muscle Stimulators. Upon successfully completing the payment transaction, we will process the order within two business day. Sales Tax Retail orders made from Kansas are subjected to a sales tax of 9.35% (subjected to change)


Domestic Shipping 

We provide FREE US standard shipping. Orders are shipped within 1-2 business days after orders have been made and payment is cleared. You can also pay an extra shipping fee to get the 2-day shipping or overnight shipping. 

• UPS 2-day shipping: $35.00 

International Shipping

We provide free international shipping:

Please note the following conditions on all international orders:

• As a customer, you are responsible to comply with International, national, or local laws regulating the importation of products you purchase. 

• If your order is refused delivery by customs for any reason, HealthmateForever shall not be held responsible for any losses or costs incurred by you, the customer. 

• If the shipment is abandoned or discarded by customs, you will not receive a refund or credit of any kind. 

• If we receive a return of any shipment refused by customs authorities of any country, HealthmateForever will credit the customer for 80% of the value of the unopened and unhampered with products purchased. There will be no refund of shipping charges incurred for the return of the shipment or initial shipping charges sending the product 


Medical Disclaimer: 

All information is intended for your general knowledge only and is not a substitute for a medical advice or treatment for specific medical conditions. We cannot and do not give you medical advice. If you do not know what is causing the pain or other symptom, you should consult a medical doctor before you purchase any products from our store and start treating yourself. The information contained in this online site and email is presented in summary form only and intended to provide broad consumer understanding and knowledge of products offered.The information should not be considered complete and should not be used in place of a visit, call, consultation or advice of your physician or other health care provider. Should you have any health care-related questions, please call or see your physician or other health care provider promptly. You should never disregard medical advice or delay in seeking it because of something you have read here. If any adverse reaction or side effect, please discontinue to use it and seek professional healthcare provider for treatment.